Terms and Conditions

"Conversion of Marriott Bonvoy points to Asia Miles" Terms and Conditions:

1. Please refer to Marriott Bonvoy loyalty program rules  for details.

"Conversion of Asia Miles to Marriott Bonvoy Points" Terms and Conditions:

1. These terms and conditions (“Terms and Conditions”) shall apply to any conversion of Asia Miles to Marriott Bonvoy Points. 

2. As used in these Terms and Conditions:

• "Account” means a Member’s Cathay Membership Programme account that is active and valid and has not been suspended or terminated.
• "AML” means Asia Miles Limited, the operator of Cathay Pacific;
• "Asia Miles” or “Miles” means the mileage credits credited by AML to Members of Cathay (as those credits may be amended, re-branded, re-named or replaced from time to time);
• "Cathay Pacific” means the Cathay Membership Programme;
• “Marriott Bonvoy” means the loyalty program for Marriott International, Inc.;
•  “Member” means a current member of the Cathay Membership Programme that may earn and redeem Asia Miles through the Cathay Membership Programme; and
• “Points” means Marriott Bonvoy loyalty program points.

3. A Member may convert miles to Points in accordance with the criteria below and these Terms and Conditions:

• The miles must be in the Member’s Account at the time of initiating the conversion to Points.
• Conversions shall be at a rate of two (2) miles to one (1) Point.
• Each conversion requires a minimum of two thousand (2,000) miles and must be in increments of five hundred (500) miles.
• The maximum number of miles that may be converted into Points per Member per day is two hundred forty thousand (240,000) miles.  

4. To convert miles to Points, a Member must be a member of both Cathay Pacific and Marriott Bonvoy.  The use of Points and participation in Marriott Bonvoy are subject to the terms and conditions of the Marriott Bonvoy loyalty program which can be found here .

5. Registration to convert miles to Points is not required but may be subject to eligibility criteria, from time to time, as set forth by Cathay Pacific and Marriott Bonvoy.

6. Members are required to ensure that the name of the account holder of both the Cathay Pacific and Marriott Bonvoy membership accounts match to ensure that the conversion from miles to Points is successful. 

7. Once miles have been converted to Points, Points will automatically be credited to the Member’s Marriott Bonvoy membership account.  In most cases, Points will be credited to the Member’s Marriott Bonvoy membership account in up to eight weeks.

8. Once a miles to Points conversion is initiated, cancellation, changes, reissuance, and/or refunds of miles are not allowed. 

9. AML reserves the right, in its sole discretion, to prevent or cancel transactions where (i) AML has reason to believe that the identity of the Member converting the miles to Points does not match the identity of the person receiving the Points or (ii) where AML suspects there has been any fraudulent activity connected with the miles to Points conversion in relation to the Member’s Account.

10. AML and Marriott Bonvoy have the right to terminate any conversion of miles to Points or to change the miles to Points conversion criteria, policies, procedures, conditions of participation, benefits, awards and special offers, in whole or in part, at any time, with or without notice.

11. The use of miles and participation in Cathay Pacific is subject to the terms and conditions of Cathay Pacific which can be found here .  

12. Miles to Point transfers are also subject to Marriott Bonvoy’s Miles to Points Terms and Conditions available here . 

13. In the event of inconsistency between the English language version and any other language translations, the English language version shall prevail.

"Room stay miles earn" Terms and Conditions:

1. You must be a Marriott Bonvoy member when you check-in and pre-select Asia Miles as your earning preference.

2. Quote your Asia Miles and Marriott Bonvoy membership numbers when making a reservation and present your Asia Miles membership card at check-in.

3. Check here  for the Asia Pacific Toll Free Reservation Numbers.

4. A maximum of 20,000 Asia Miles per qualifying meeting/event (“Rewarding Event”) can be earned in accordance with the Marriott Bonvoy loyalty program rules .

5. To submit a claim for missing miles from a past Marriott Bonvoy stay, please email a legible copy of the hotel receipt and the following information to marriott.bonvoy.partners@marriott.com.

6. Marriott Bonvoy loyalty program rules  apply.